One of the things that can make shopping for insurance for local councils so hard is not knowing what to expect. You hope that whatever company you choose will be easy to work with and offer the tailored coverage that you need, but it’s not always guaranteed.
At Lockton Affinity, we aim to provide you with best-in-class service for insurance solutions that meet the requirements of your organization. Helping you understand the inner workings of the process of purchasing insurance from Lockton Affinity is a part of that promise of service.
In this blog, we’ll walk you through the insurance buying process so you know what to expect. While purchasing insurance from Lockton Affinity is uniquely customized for your local council, all insurance purchases take a similar journey, moving from shopping to sales and client solutions.
Purchasing Insurance from Lockton Affinity
1. Shopping for Coverage
Your insurance purchase begins with shopping for coverage. Shopping often involves comparing rates as well as coverage and unique benefits. Most organizations need liability coverage for council events, special events and more. With Lockton Affinity’s Knights of Columbus Local Council Insurance Program, you will find you can get the custom insurance solution you need and automatically meet your organization’s requirements.
2. Requesting a Price Indication
When you’re ready to get started, you’ll fill out a short price indication request form on our website or call us at (800) 496-0288 during regular business hours. The information you’ll need to provide at this stage is kept to a minimum for ease of use — a few short questions are all that’s required.
3. Talking with the Lockton Affinity team
Next, you’ll talk to a Lockton Affinity associate on the Knights of Columbus team. The associate’s job is to review your current coverage, learn more about your insurance needs and give advice about suitable products and services. This associate will also collect additional information from you in order to better understand your council and get you a quote. There is also an easy-to-use online form that can help you get started.
You can expect questions such as:
- Council name
- Council state
- Number of active members
- Desired effective date
- History of claims in the past five years
- Contact name
- Contact phone number
- Contact email address
4. Going Through Underwriting
Your request next moves onto underwriting, where your individual risks are assessed, and your specific policy is quoted. Even though you won’t interact with the insurance underwriters directly, they are the ones working behind the scenes to get you a competitive rate. At Lockton Affinity, our underwriters have extensive experience and longstanding relationships with our carrier partners which allow us to offer the coverage needed to protect your organization at the best possible price.
5. Following up With Your Quote
In 3–5 business days, you will receive a personalized quote that will you give a clear picture of what insurance coverage will look like for your local council. This proposal will outline your anticipated premium as well as an explanation of the products and coverages the quote includes.
6. Purchasing Your Policy
Once you receive your quote, you can review it and complete your purchase if you’re ready. But if you still have questions, the Lockton Affinity team is here to answer them. When purchasing insurance from Lockton Affinity, you can take advantage of several payment options for your premium, depending on the type of policy you purchase.
7. Receiving Your Documentation
You will receive your policy either through mail or email, at which point it’s time to review your documentation. This step is key for ensuring four very important things:
- That all of your information is complete and correct.
- That all of the coverages you requested are included in the policy.
- That you know what to do to keep your policy in good standing.
- That you understand the process for filing a claim when needed.
8. Working With Your Account Manager
You always have access to your Account Manager on the highly specialized fraternal client solutions team. This is be your point of contact for your insurance from here on out. Your account manager is a go-to expert who can answer questions, help you with changes in your insurance needs, process requests for documentation and more. Client solutions will also occasionally reach out to you to check in and see if you need anything.
While every insurance provider offers sales, underwriting and customer service, Lockton Affinity’s team is a cut above the rest. It’s the reason our mission is: we live service.
If you’re curious what coverage will look like for your local council or have a question about your policy, our team is always happy to chat. Visit us online or contact us at (800) 496-0288.